The staff at the reception are friendly and welcoming, always making sure to attend to your needs promptly. The location of the hotel is perfect, being situated on a prime center of the city, close to the market area, allowing easy access to all the attractions. The rooms are well-maintained and equipped with all the necessary amenities to ensure a comfortable stay.

All aspects of this hotel were satisfactory, nothing to improve.

Quick room service. Stuff was excellent yet not intrusive.

Rooms were very spacious. The entire experience was comfortable.

The hotel offers great value for money with its reasonable prices. The staff is attentive and friendly, ensuring a pleasant and comfortable stay. The rooms are equipped with decent amenities and provide a silent atmosphere for a good night's sleep. Additionally, the hotel's prime location near the market area makes it convenient for guests to explore the city.

All aspects of this hotel were satisfactory.

We loved the spacious and clean rooms along with the prompt service. The hotel facilities were top-notch and the location was perfect for exploring the city. The staff was friendly and always ready to help.

Nothing at all.

Neat and clean rooms, courteous staff, excellent location, tasty food, helpful restaurant staff, spacious rooms.

Nothing, all great.

The view from the room was amazing, and the hotel location was perfect for exploring the city. The staff was friendly and welcoming during check-in, and the room was clean and tidy upon arrival.

The air conditioning unit was not working properly which made it difficult to sleep comfortably. the breakfast provided was not up to standard and could use some improvement.

Located in a prime centre of the city, this hotel offers easy access to the market area. The staff is friendly and welcoming, providing excellent service. The rooms and bathrooms are clean and well-maintained, with helpful facilities such as a provided hairdryer. the breakfast variety is good and the food is delicious.

One of the senior staff members could improve their attitude towards guests.

Our stay at Platinum Inn was pleasant and memorable. The spacious rooms were well-priced and the banquet halls were just the right size. We were impressed with the delicious food and excellent service, particularly from Mr. Banerjee, Mr. Jha, Chef Chaudhary, and Mr. Bahadur Singh. Although the hotel could use a facelift and another elevator, the staff made our experience truly enjoyable. I highly recommend this hotel for a comfortable and affordable stay.

This hotel is a great value for money, with affordable prices and attention to detail. The location is ideal, near the market area and in a prime center of the city. The staff is friendly and the service is excellent. The rooms are clean and well-equipped with basic amenities, providing a very silent atmosphere for a peaceful stay. The breakfast offered is also delicious and satisfying.

Everything was satisfactory.

Great location close to the city center and convenient access to local attractions. Comfortable and spacious rooms, with complimentary Wi-Fi and air-conditioning. Friendly and hospitable staff, who provided excellent food and beverage service throughout our stay.

Bathroom fixtures could use a bit of an update, and some of the power sockets were not functional. Despite these minor issues, our overall experience was positive and memorable.